Changes or Cancellation of Order

Changes to your order

Should you need to change or amend an order you have placed please contact us as soon as you are aware. We are always happy to help you, so you get the item you fall in love with.

Please phone us on 01268 573223 or email us at sales@pastels2paint.co.uk 

 

Cancellation of Order

Should you wish to cancel an order you have placed please contact us as soon as you are aware you no longer wish to purchase your chosen item. You have 14 days from time of purchase to notify us of this.

Please phone us on 01268 573223 or email us at sales@pastels2paint.co.uk 

If you have ordered personalised items, it is essential that you make us aware as soon as possible, as we would love to give you a full refund. If production has already started, we will still refund you but it will be less the production costs so far.

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