If you have any questions about your order....
Contact us - We are happy to help, our phone number is
Once we have received and carefully packed your order, it's ready for its new adventure. We use Myhermes to deliver your order.
Your order should arrive to its destination within 3-5 working days, if received by 12pm (Midday) on a weekday.
If your parcel is being delivered to a remote area such as the Highlands, Islands of Scotland or Isle of Man it may take up to 7 working days.
|Order Value||Delivery Cost|
|Up to £100||£5|
|Orders over £100||Free|
- We aim to despatch orders received before Midday (12 noon) on a weekday the same day, as long as all of the items are in stock.
- Due to the size or nature of some items it may not be possible to ship them to certain areas. These items are highlighted on their page.
- We do not despatch at weekends or on Bank Holidays.
- Despatch may take slightly longer during busy periods - this includes the Christmas period.
- If you require a delivery guaranteed on the following day or on a Saturday, please let us know so that we can arrange for a special delivery, however please note that this will incur a higher delivery charge.
- We advise all customers to sign, "NOT CHECKED" with the carrier if they have any doubts about damage upon delivery.
Scottish Highlands & Islands, Northern Ireland, Isle of Man, Channel Isles and the Scilly Isles
- Delivery to these addresses may take a little longer to arrive
- We are unable to deliver by a Next Day service to these addresses.
Next Day DeliveriesDelivery options available will vary according to your location and the total weight of your order. If you would like your order with a Next Day service please contact us
- Orders received before midday 12 noon (Monday-Friday) will despatch that day, as long as everything is in stock, or the next working day if it is a weekend or Bank Holiday.
- Next Day orders placed after 12pm will be despatched on the next working day.
- If you order using a Next Day service on Friday before midday (12 noon), your goods will be delivered on the Monday (Tuesday if the Monday is a Bank Holiday). If you order using a Next Day service after midday (12 noon) on a Friday or at the weekend your order will not arrive until the following Tuesday (does not apply during Bank Holidays or during holiday periods).
Unfortunately, there maybe issues with next day delivery due to matters outside of our control, however, we will promise to always look into this for you. Please contact us directly with any concerns you may have by calling us on 01268 573223.
Shipping Outside the UK
Sorry, we currently only ship within the UK.